Software for non-emergency medical transportation providers: trip authorization, Medicaid compliance, payer coordination, and demand-response dispatch for medical appointments.
SHARE manages the full NEMT workflow, from broker trip import and authorization through scheduling, dispatch, and completion documentation. One platform for every payer, every trip.
NEMT providers face operational pressure from every direction: payers, brokers, auditors, and riders. SHARE addresses each one.
Every payer has different eligibility rules, authorization windows, and documentation requirements. Tracking these manually across Medicaid MCOs, brokers, and private payers creates gaps that lead to denied claims and lost revenue.
MTM, Modivcare, and LogistiCare each have their own reporting formats, trip completion standards, and audit expectations. Meeting all of them from disconnected systems means constant rework and missed deadlines.
Medical appointments shift, riders cancel, and new trips come in throughout the day. Without a dispatch system built for demand-response, same-day changes cascade into missed pickups and wasted driver hours.
Building driver manifests by hand for dozens of medical trips per day is slow and error-prone. Static routes cannot account for trip timing constraints, wheelchair requirements, or real-time changes without constant dispatcher intervention.
"The ease of communication and automation took operational pressure off our team and allowed us to focus on delivering consistent, high-quality service. Overall, SHARE made our transportation program more efficient and scalable. Their team is responsive, helpful, and their platform is exceptionally easy to navigate!"
Asma Osman, Owner-Operator, U-Connect Transportation
Six core capabilities built for providers managing medical transportation trips across multiple payers and brokers.
Track trip authorizations, rider eligibility, and payer-specific requirements from the admin portal. Flag trips that need documentation before dispatch, not after a claim is denied.
SchedulingSHARE dispatches trips directly to drivers with no accept or decline. Medical trips are assigned based on vehicle capacity, accessibility needs, and appointment timing. Dispatchers retain full manual override.
Dispatch DashboardRiders receive pickup confirmations, driver ETA updates, and arrival alerts automatically. Reduce no-shows by keeping patients informed throughout the trip lifecycle without manual calls.
Rider AppGenerate reports filtered by payer, broker, or program. Trip counts, on-time performance, rider activity, and cost data organized per account so billing and reconciliation happen without manual data pulls.
Reporting and InsightsEvery trip is logged with timestamps, GPS coordinates, driver identification, and completion status. Export audit-ready documentation that meets Medicaid reporting standards without reconstructing records after the fact.
Reporting and InsightsSet fare structures per payer, per program, or per trip type from the admin portal. Zone-based pricing, mileage tiers, and no-charge configurations are handled through settings, not custom development.
SchedulingSee how SHARE handles NEMT dispatch, scheduling, and compliance for your operation.
Get a walkthroughSHARE is built for NEMT providers managing medical transportation across payers, brokers, and service types. If your current tools multiply overhead with every new contract, SHARE is built for your program.
Your program serves Medicaid-eligible riders across one or more managed care organizations. SHARE tracks eligibility, documents every trip for audit, and produces payer-level reports automatically.
Medical Transportation →Your organization provides ADA-compliant door-to-door transportation. SHARE handles wheelchair capacity tracking, accessibility requirements, and demand-response scheduling from one platform.
Paratransit Solutions →Your organization operates NEMT as one of several contract types. SHARE manages NEMT alongside workforce, municipal, and corporate shuttle programs from one admin login without separate platforms.
For Fleet Operators →See how SHARE handles trip authorization, scheduling, and Medicaid compliance for your operation in a live walkthrough.