Operator Resources

Case Studies and Operator Resources

Documented outcomes from real programs, plus platform release notes for operators evaluating or running SHARE.

Case Studies

Programs running on SHARE

Real outcomes from operators using SHARE in the field.

Municipal Transit

Dublin Connector: City of Dublin, Ohio

On-demand transit for seniors and residents with disabilities. SHARE replaced phone-based scheduling and disconnected tools, enabling a flexible, software-driven service model at scale.

29,900+ rides completed
4.95/5 rider satisfaction rating
Read the case study
Municipal Transit

Hilliard Express: City of Hilliard, Ohio

Advance-scheduled door-to-door transit for older adults and residents with disabilities. SHARE brought scheduling, routing, and rider communication into one platform.

11,346+ rides delivered since launch
48% increase in trips per driver YoY
Read the case study
Workforce Transportation

Louisville Workforce Commute: Home Improvement Retailer

A large home improvement retailer in Louisville runs workforce commute service for hourly workers on SHARE's platform, cutting turnover and expanding the hiring pool.

62% retention increase
87% of open positions filled
Read the case study
View all case studies
White Papers

Research and platform guides

In-depth resources for operators evaluating SHARE or looking to improve their programs. More coming soon.

White Paper

How to Evaluate Transit Software: A Buyer's Guide for Operators

What to look for, what to ask vendors, and how to build the internal case for purpose-built transit software.

Read guide
White Paper

Fixed Route vs. Demand Response: How to Choose the Right Transit Service Model

The service model decision shapes everything downstream. A practical guide to choosing the right transit approach for your program.

Read guide
Coming Soon

The Case for Software-First Transportation Management

Why operators who replace manual coordination with software-driven dispatch consistently outperform those who don't.

View all white papers
Operator Tools

Tools and resources

Documents, tools, and apps for your program and your riders.

Rider & Driver

SHARE Mobile Apps

Download links for the SHARE Rider and SHARE Driver apps. Available on iOS and Android for riders booking trips and drivers managing their routes.

Get the apps
PDF Download

SHARE Mobility One Pager

A single-page overview of what SHARE does, who it serves, and what operators typically see after going live. Share with stakeholders, review before a call, or keep on file during evaluation.

Download PDF
Interactive Tool

ROI Calculator

Coming Soon

Enter your fleet size, service model, and current coordination costs to estimate the operational savings and efficiency gains from switching to SHARE.

Release Notes

Platform update history

What has shipped, version by version.

v1.0.6
Admin UI Refresh and Trip Notes
March 30, 2026
SHARE Admin
  • Left navigation redesigned with collapsible headers and clearer section names. Daily Operations, Setup and Configuration, and Reports sections updated throughout.
  • New Trip Notes feature: organization users and riders can now add notes to trip requests. Notes are shared and visible across SHARE Admin and the SHARE Rider web platform. Mobile support for Driver and Rider apps coming soon.
  • Dispatch Map improvements: expanding a route card now zooms the map to that route. Fixed-route cards now appear within the standard route card list.
  • DR Route Path Report: new playback controls with adjustable speeds, automatic zoom to selected route, CSV download from the routes panel, and improved loading states.
  • Smarter button behavior across Trip Requests: Cancel Request and Custom Route buttons remain disabled until valid trips are selected, with guiding tooltips.
View full release notes
v1.0.5
Advanced Routing Engine
March 12, 2026
  • New optimization engine with materially improved routing logic across all service models.
  • Route Path report location display bug resolved: recorded vehicle locations now render correctly.
  • "Add Request to Route" operation updated to succeed when at least one trip can be added without disturbing existing assignments. Previously all-or-nothing.
  • Additional routing behaviors introduced for demand-response and fixed-route hybrid operations.
View full release notes
v1.0.4
Routing Engine Stability Improvements
February 18, 2026
SHARE Admin
  • Improved stability and reliability of the routing engine during route modifications.
  • Reduced edge cases that caused inconsistent routing behavior mid-dispatch.
View full release notes
View all release notes
See It Live

Walk through SHARE with your service model in mind

30 minutes with our team. No generic demo, no pressure. Just a real look at what the platform does for operations like yours.