Significant performance enhancements to the SHARE platform that make routing faster, more reliable, and more consistent across on-demand and scheduled service models.
We've made significant performance enhancements to the SHARE platform that make routing faster, more reliable, and more consistent. Trips now spend less time in the "Routing" status, which improves efficiency for both manual and automated routing processes. These changes provide a smoother, more predictable experience for SHARE Admin users and help ensure riders receive timely trip confirmations.
Trips now spend less time in the "Routing" status, improving overall efficiency and predictability. Trips should no longer sit in "Routing" status for an extended period of time, decreasing the likelihood of manual intervention.
The following workflows now complete significantly faster and more consistently: Daily Routing, Custom Routing, adding trip(s) to an existing route, removing trip(s) from an existing route, updating vehicle assignment for an existing route, and updating driver assignment for an existing route.
For organizations with auto-routing enabled and an interval configured in organization settings, routing jobs now complete more quickly when automatically triggered at the scheduled interval.
These improvements may reduce the time required to cancel trips when using the "Deactivate rider to cancel all trips" workflow, although this area was not a direct focus of the enhancements.
Resolved an issue where long-running routing jobs could disrupt active sessions or prevent users from logging back into the SHARE Admin platform.
Riders should receive trip confirmation details more quickly as a result of these backend improvements.
No updates in this release.